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FAQs
We’re here to help. That’s why we’ve compiled a comprehensive FAQ section covering a wide range of topics, so you can quickly and easily find the information you need. If you don’t find the answer you’re looking for, please don’t hesitate to contact us for further assistance.
It's normal for a fridge to make some noise during operation, but certain noises can indicate issues. Here’s a guide to understanding common fridge noises and when you might need to take action:
Common fridge noises and their causes:
Hum or Buzz: A constant hum or buzz is usually the sound of the compressor or fan motor running. This is normal operation, especially when the fridge is cooling. No action is generally needed. However, if the noise is unusually loud or persistent, it could indicate a problem with the compressor or fan.
Clicking: Clicking noises can be caused by the thermostat switching the compressor on and off or by the defrost timer. Light clicking is usually normal. If it’s constant or accompanied by other unusual sounds, check if the fridge is level and that there’s nothing obstructing the fans.
Rattling or Vibrating: Rattling can occur if the fridge is not level or if there are items in contact with the appliance’s sides. Ensure the fridge is level and adjust the feet if necessary. Move any items that might be touching the fridge’s sides or back.
Popping: Popping sounds might occur when the appliance's interior components expand or contract due to temperature changes. This is typically normal. If the noise is loud or persistent, check for any loose parts or components inside the fridge.
Gurgling: Gurgling sounds often come from the refrigerant flowing through the coils or pipes. This is a normal part of the refrigeration cycle. Gurgling is generally not a cause for concern unless it’s accompanied by other issues.
Hissing: Hissing can occur when the defrost cycle is active and water droplets hit the heating element. This is usually normal. If the noise is constant or unusually loud, check the defrost system or consult the user manual.
High-Pitched Whine: A high-pitched whine could be the result of a malfunctioning fan or motor. Switch off the appliance from the mains and inspect the fan for any obstructions or damage. If the noise persists, contact our customer care team for assistance.
When to seek help:
Unusual or Excessive Noise: If you notice new, loud, or unusual noises that weren’t present before, it may indicate a problem. In this case, check the fridge’s level, ensure there are no obstructions, and inspect the internal components.
Frequent or Persistent Noise: If the noise is frequent or doesn’t resolve after checking the common causes, it’s best to consult a professional.
If you’re unsure about the source of the noise or if the fridge continues to make unusual sounds, contact our customer care team for support. Our experts can help diagnose the issue and arrange for technical assistance if needed.
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