We are proud to be the UK's number one large home appliance brand, rated 4.4 out of 5 on Trustpilot.
93% of consumers recommend Blomberg
We are proudly recommended by 93% of our customers on Feefo, an independent reviews platform with verified feedback.
FAQs
We’re here to help. That’s why we’ve compiled a comprehensive FAQ section covering a wide range of topics, so you can quickly and easily find the information you need. If you don’t find the answer you’re looking for, please don’t hesitate to contact us for further assistance.
Why are there droplets of water or ice on the fridge rear wall?
If you notice droplets of water or ice forming on the rear wall of your fridge, it can be due to several reasons. Here’s a guide to understanding and addressing this issue:
Possible causes and solutions:
Normal Condensation: Some condensation on the rear wall can be normal, especially when warm or humid air enters the fridge. Ensure the fridge door is properly sealed and not left open for extended periods. Check the door seals for any damage or gaps.
Defrost Cycle: During the defrost cycle, the fridge’s defrost heater melts any ice buildup, which can cause droplets of water to form on the rear wall. This water then evaporates as the cycle completes. This is generally a normal part of the defrost process. If the water droplets are excessive or constant, ensure that the defrost cycle is working correctly and that the defrost drain isn’t clogged.
Blocked Defrost Drain: If the defrost drain is blocked, water from the defrost cycle can accumulate and freeze on the rear wall. Turn off the fridge at the mains and locate the defrost drain (usually at the bottom of the fridge compartment). Ensure it’s clear of any obstructions using a soft brush or a pipe cleaner to clear the drain.
High Humidity: High humidity levels inside the fridge can lead to excessive condensation on the rear wall. Ensure that food items are properly covered, and that the fridge is not overpacked, which can obstruct air circulation.
Improper Temperature Settings: Setting the fridge temperature too low can cause excessive frost buildup or condensation. Adjust the thermostat to a recommended setting of 3°C to 5°C. Allow the fridge some time to stabilise after adjusting.
Airflow Issues: Poor airflow due to overloading or improper arrangement of items can lead to uneven cooling and condensation. Ensure that the fridge is not overcrowded, and that air can circulate freely around the interior. Avoid blocking air vents.
Faulty Door Seal: A damaged or loose door seal can allow warm, humid air to enter the fridge, leading to condensation and ice formation. Inspect the door seal for any damage or wear. Clean the seal regularly and replace it if necessary.
Internal Temperature Fluctuations: Fluctuations in internal temperature, often due to frequent door openings or a malfunctioning thermostat, can cause condensation or ice buildup. Minimise door openings and ensure that the thermostat is functioning correctly. If the issue persists, the thermostat may need adjustment or replacement.
If you’ve checked all these factors and the problem continues, there might be a more serious issue with your fridge’s defrost system or internal components. In such cases, contact our customer care team for assistance. Our experts can help diagnose the issue and arrange for technical support if needed.
Did we answer your question?
Thank you for your feedback
We’re sorry that we couldn’t help with your query. Please check the related questions below or head over to our Contact Us page for further assistance. To help us improve this service, please send us your feedback below on how we could have helped with this query.
Related Questions
How long should you wait to turn on a fridge after delivery?
After receiving a new fridge or American fridge freezer, it’s important to follow proper steps before turning it on to ensure optimal performance and longevity. Read more
What’s the best temperature for my fridge?
Maintaining the correct temperature in your Blomberg fridge is crucial for keeping your food fresh and safe. Here’s what you need to know. Read more
Why is my fridge too cold?
If your fridge is too cold, there are several potential reasons and solutions to address the issue. Read more
Should my fridge be making a noise?
It's normal for a fridge to make some noise during operation, but certain noises can indicate issues. Here’s a guide to understanding common fridge noises and when you might need to take action: Read more
